Privacy Policy
Effective Date: June 30, 2026
At Veedra The Brand, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Full name
- Mobile number
- Email address
- Shipping and billing address
- PIN code
- Payment details (processed securely through our payment partners)
- Order history
- Device information, browser type, IP address, and website usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations, shipping updates, and delivery notifications.
- Improve our website, products, and services.
- Prevent fraud and unauthorized transactions.
- Comply with legal and regulatory requirements.
3. Payment Information
We do not store your debit card, credit card, UPI PIN, net banking passwords, or other sensitive payment credentials. Online payments are processed securely through our authorized payment gateway partners.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Courier and logistics partners for order delivery.
- Payment gateway providers for payment processing.
- Technology and service providers who help operate our website.
- Government authorities or law enforcement agencies when required by applicable law.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance. You may disable cookies through your browser settings, although some features of the website may not function properly.
6. Data Security
We use reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
7. Customer Rights
You may contact us to:
- Update or correct your personal information.
- Request details about the information we hold.
- Request deletion of your personal information where legally permitted.
Certain information may be retained where required by law or for legitimate business purposes.
8. Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before sharing your information.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the revised policy will become effective immediately upon posting.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us using the contact details available on our website.
